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Privacy Policy

Privacy Policy

 

Company Name: Excel Chem
Product Line: Food Warmer Fuel Gel & Chafing Fuel Gel
Website: [www.excelchemtech.com]

1. Introduction

At Excel Chem, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you interact with us through our website, contact forms, or other digital and physical touchpoints.

2. Information We Collect

We may collect the following types of information:

  • Personal Identifiable Information (PII): Name, Email Address, Phone Number, Company Name, and Shipping/Billing Address.

  • Transactional Data: Orders, Inquiries, and Payment Details (via secure third-party gateways).

  • Technical Information: IP address, browser type, device data, and usage behavior (if applicable via cookies or analytics tools).

3. How We Use Your Information

We use your information for:

  • Processing and fulfilling orders or inquiries.

  • Responding to customer support and service requests.

  • Sending updates about our products, offers, and business news (with consent).

  • Improving our website, services, and product offerings.

4. Information Sharing

We do not sell or rent your personal information. We may share it with:

  • Authorized third-party service providers (e.g., courier services, payment gateways).

  • Legal authorities, if required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or loss.

6. Cookies (If Applicable)

Our website may use cookies to enhance user experience. You can control or disable cookies through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the data we hold about you.

  • Request corrections or deletions.

  • Withdraw consent at any time for marketing communications.

8. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Excel Chem
[Company Address]
Email: [Your email address]
Phone: [Your phone number]

9. Updates to This Policy

This Privacy Policy may be updated from time to time. Please review it periodically for changes.

Excel Chem Tech
Email: [info@excelchemtech.com]